City Leader Guide

City Leader Guide on Civic Engagement

  • Authors Hollie Russon Gilman, Jorrit de Jong, Archon Fung, Rebecca Rosen, Gaylen Moore

Last Updated


Europe, North America, South America, United States


This guide provides analytic tools, insights from theory and practice, and step-by-step process support for city leaders and staff hoping to engage residents in public problem-solving. Rather than endorse a set of “best practices” or prescribe solutions, we take civic engagement as an iterative practice that presents many possible entry points and design choices on the path toward participatory public problem-solving.

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